REASSURA GUIDE TO

SAFELY BOOKING FLIGHTS ONLINE

The internet is particularly useful when booking travel and it’s a great way to find the best deal. Unfortunately, the best deal is sometimes a scam.


The airline industry loses over a £1 billion per year to ticket fraud and consumers lose even more.


According to ActionFraud in 2017 the average loss to travel fraud was £1500 per case. Please scroll down to learn how to book safely.

ONLY BOOK FLIGHTS WITH THE RIGHT PEOPLE
SEE BELOW HOW TO FIND THEM!

Tips and Advice


  • Pay Safe – When you pay for any good or service over a £100 with a credit card you are protected by section 75 of the Consumer Credit Act from most fraud. This does not exist if you pay with a debit card or bank transfer. PayPal does have its own protection but is limited to 180 days and is not as all encompassing. Do not buy from anyone asking for a bank transfer!


  • Who to buy from and how – When booking a flight only use ATOL members, click here to check their list. If booking a package holiday only use ABTA members, click here to check. Its not enough just to see the logo, please check they are actually registered


  • Spot the scam – If the deal looks too good to be true, it’s a scam


  • Time pressure? – Fraudsters commonly use time pressure as a tactic to push you into making the wrong decision, if someone starts doing this is often the sign of a scam


  • Follow the crowd – Does the company selling have lots of reviews? If not be very cautious


  • New Scam – Fake flight scanner sites have been reported where you enter your details and are then contacted with a great deal, this is a scam


  • Personal means private! – Do not divulge personal details unless you are certain who you are sharing it with


  • Contact – your bank or credit card company if you have already given out financial details


  • ID Protection – If you’re worried about identity fraud and would like to protect your identity contact CIFAS


  • Still Unsure? – Join Reassura 0800 888 6400 and one of our fraud advisor’s will help you to stay safe


  • To report a fraud – and receive a police crime reference number call Action Fraud on 0300 123 2040 or use their online fraud reporting too